Returns & Exchanges

At Orientica Perfumes, we strive for your complete satisfaction with our luxury fragrances; if you are not entirely pleased with your purchase, you may return unopened and unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer concierge team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Secure Packaging

  Carefully place the unused fragrance in its original luxury packaging and shipping box to ensure the delicate glass bottle remains protected during transit.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location to be sent back to our fulfillment center.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.